Jackson Hospitality Services | Netchex | Case Studies

About Jackson Hospitality Services

Jackson Hospitality Services is a hotel management and development company featuring brands like Hilton, Choice Hotels, and other boutique hotels. With a proven track record of property development and operations, Jackson Hospitality Services needed a payroll and HR company that was better equipped to meet their growing needs, including multi-location payroll, more accurate timekeeping, and easier, more customizable reporting.

Based In:
Alabama
Industry:
Employee Count:
250
Previous Provider:
ADP & Paychex

Payroll

Jackson Hospitality Services wanted to streamline their payroll process, while still ensuring payroll and data accuracy. With Netchex, they were able to shorten the time it takes to process payroll, while offering new payment options to their employees and reducing expenses.  

“Netchex has made a vast improvement in how we process our payroll, including the time it takes for the entire payroll procedure,” revealed Ricky Rogers, Controller.

Netchex Services

  • Payroll & Tax
  • Time & Attendance
  • Benefits Administration
  • Recruiting
  • Onboarding
  • Reporting & Analytics
  • Employee & Manager Self-Service
  • ACA Central

Timekeeping

With numerous locations, Jackson Hospitality Services utilizes multiple timekeeping procedures, including web-based clocks, biometric clocks, and the Netchex mobile app. Netchex enables managers to easily view and approve employee timesheets, track and approve time off requests, and receive overtime and other time-related notifications to help reduce labor cost.

“With Netchex, so many issues were resolved! We made an excellent choice to change to Netchex!” – Ricky Rogers, Controller at Jackson Hospitality Services

Reporting

Before Netchex, financial reporting was a frustrating and time consuming task for Rogers. With previous payroll companies, it took way too much time to convert various reports to their accounting software.

“The time it takes to produce reports has been reduced primarily because of the standard reports available in Netchex, which are flexible enough to customize departments and positions.”

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